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Frequently Asked Questions
With
Business Lines, Is there a contract length?
There is a 3 month minimum contract length. We do not believe
in tying people in to long contracts. You must give us written
notice if you wish to cancel your line or move providers elsewhere.
You will pay rental for your line up until the day your service
ceases with us. |
Does
it still cost £95.00+ VAT? if there is already a socket?
Yes - The work for us is the same if you have old wiring or not.
The cost will be £95.00 + VAT for the new line(s) regardless
of if an engineer calls to your property or not or if new wiring
is needed. |
Can
I Have Broadband on the line?
Yes . Once the line is installed you can apply for Broadband
from over 100 companies. We offer Green Broadband for Business
clients, however you are free to use whoever you wish.
Click
here for Green Broadband Pricing
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How
long does it take to install a line?
On average It takes 7 days to install a new line |
Who will Install
my new telephone line?
A BT Openreach engineer will visit to install your new line
BT have 3 types of appointment AM, PM or Daily. AM is between
8AM and 1PM, PM is between 12 noon and 6 PM and daily is between
8AM and 6PM
Please assure there is access for the engineer to avoid any missed
appointment charges |
Got
A Question?
Please email us at faq@greentelecom.co.uk and we will post the
answer here. |
Return
to Business Line Ordering
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